Palazzo Novello has adhered to the official prevention protocol "Historic House Healthsafe" which ensures the highest level of safety and health in full compliance with the health regulations for the containment of the COVID-19 infection.
In order to ensure the high standards required, the selection criteria adopted by the Certification Commission are very strict and also include:
- More than 161.485 Club Members' suggestions and recommendations
- Scores obtained during anonymous Quality Control inspections
- Renovations quality
- Presence of elements of historical, artistic and cultural relevance
- Rooms' intimacy and exclusivity
- Notoriety, reviews, references from certified partners
- Advertisement and information pack (website, brochures, catalogues, etc...)
- Reception service and customization level
Palazzo Novello was awarded the Silver Crown after successfully completing the Preliminary Assessment of Eligibility under the rigorous supervision of Residenze d'Epoca's Certification Commission. A total of 25 Quality Assessments under the Residenze d'Epoca Certification Protocol have been passed.
25 QUALITY CONTROLS PASSED
FREQUENTLY CONTROL: YEARLY
Ref. Certification Protocol: 19 November 2021